Tracing the Threads of Romance and Adventure at Tulum's La Valise

"My wife, our two daughters (22 & 18), and I spent a week at La Valise in Tulum, and it was, without a doubt, the most luxurious and memorable vacation we have ever enjoyed. From the moment we arrived on the jungle side of the property until the very last sunrise on the beach, every detail was thoughtfully curated, every staff member went above and beyond, and the resort's design made us feel both pampered and completely at ease. Below is a full account of our stay, with special shout‑outs to the wonderful team members who made it all possible. --- ### Arrival & First Impressions We were greeted at the entrance by **Jorge**, who gave us a warm welcome and an informative tour of the property. Jorge's enthusiasm was infectious; he pointed out the private plunge pools, the rolling‑bed suites, and the best spots for sunrise on the beach. His knowledge of the resort's layout and his genuine smile set the tone for the entire week - we felt instantly safe and cared for. The check‑in process was swift, and we were escorted to our two jungle‑side suites. Each suite is a masterpiece of modern tropical design: a king‑size "rolling" bed that slides effortlessly onto the private patio, an outdoor shower framed by lush foliage, and a personal pool that feels like a secret oasis. The rooms also feature a rooftop terrace with a hammock, perfect for sipping a cold drink while listening to the jungle's gentle chorus. --- ### The Rooms - Private Luxury in the Heart of the Jungle **Suite 1 - Mother's Retreat** - King‑size rolling bed - the most comfortable we've ever slept on. - Outdoor shower with rain‑like flow, surrounded by tropical plants. - Private plunge pool - crystal‑clear water that stayed warm all day. **Suite 2 - Daughters' Hideaway** - Identical layout, giving us the freedom to enjoy separate spaces while staying together. - Rooftop hammock - a favorite spot for sunrise yoga and late‑night stargazing. Both suites were immaculately cleaned each day, with plush towels, high‑quality bath amenities, and thoughtful touches such as fresh fruit and a handwritten welcome note. The seamless indoor‑outdoor flow truly embodies La Valise's "jungle meets sea" philosophy. --- ### Dining - Beachside Breakfast & Culinary Delights Each morning we dined at the **beachside restaurant**, where the sunrise painted the Caribbean Sea in shades of gold and pink. The breakfast buffet featured fresh tropical fruits, made‑to‑order omelets, artisanal breads, and a selection of Mexican pastries. The service was attentive yet unobtrusive; **Selzin** always remembered our coffee preferences and ensured our table was set just the way we liked it. For lunch and dinner we explored the resort's two main venues: **La Valise** (beachfront) and **NÜ** (jungle side). Both restaurants emphasize locally sourced ingredients, sustainable seafood, and inventive Mexican cuisine. Highlights included: - **Ceviche** with freshly caught snapper, lime, and a hint of habanero. - **Grilled octopus** served on a bed of jungle greens, drizzled with a smoky chipotle glaze. - **Mole poblano** that perfectly balanced sweet, bitter, and spicy notes. The staff at both venues-**Letty**, **Elias**, and **Manuel**-were knowledgeable about the menu, offered excellent wine pairings, and made us feel like honored guests at every meal. --- ### Pool Area & Beach - A Tropical Playground The main pool area is a work of art: turquoise water surrounded by natural stone, vibrant tropical plants, and stylish lounge chairs. The **tanning beds** were a welcome addition for those who love a sun‑kissed glow, and the nearby bar served refreshing cocktails (the passion‑fruit mojito quickly became a family favorite). We spent many afternoons lounging by the pool, watching the kids splash in the water while we relaxed under the shade of a thatched pergola. The **pool staff**, led by **Iker**, kept the area spotless, refreshed towels promptly, and even offered complimentary sunscreen. The beach itself is a pristine stretch of white sand and calm Caribbean waters. The resort's private beach access meant we never had to fight crowds, and the gentle waves were perfect for a quick dip after a day of exploring Tulum's ruins. --- ### Activities & Safety La Valise offers a curated list of excursions-snorkeling in the cenotes, guided tours of the Mayan ruins, and private yoga sessions on the rooftop. We booked a **cenote tour** through the concierge, and the guide was punctual, knowledgeable, and respectful of the environment. Safety was never a concern. The resort's staff are trained in first‑aid, the property is well‑lit at night, and the security team (including **Anahi**) performed discreet patrols that made us feel protected without intruding on our privacy. Our daughters, both young adults, appreciated the sense of security that allowed them to explore the surroundings independently. --- ### Final Thoughts - Why La Valise Is the Ultimate Tulum Experience La Valise is more than a resort; it is a sanctuary where luxury meets nature. The combination of **exquisite jungle‑side suites**, **exceptional dining**, **stunning pool and beach spaces**, and **personalized service** creates an unforgettable experience. A special thank you to the entire team: - **Jorge** - for the warm welcome and flawless orientation. - **Selzin** - for the attentive breakfast service and thoughtful touches. - **Letty**, **Elias**, & **Manuel** - for making every meal a culinary adventure. - **Iker** - for keeping the pool area immaculate and inviting. - **Anahi** - for ensuring we always felt safe and secure. If you are looking for a luxurious, family‑friendly getaway that blends the serenity of the jungle with the beauty of the Caribbean, look no further than La Valise. We left Tulum with hearts full of gratitude, sun‑kissed skin, and a promise to return next year. Five stars-without hesitation!"

"A Magical Honeymoon at La Valise Tulum - Pure Perfection! We stayed at La Valise Tulum for our honeymoon, and we couldn't have asked for a more magical and memorable experience. From the moment we arrived, the staff went above and beyond to make us feel special, welcome, and completely cared for. Their attention to detail and genuine kindness truly exceeded all our expectations. Even though it was sargassum season, Tulum still had so much to offer - and La Valise made sure we experienced the very best of it. They organized a private tour for us (which turned out to be a highlight of our trip!) and helped us discover the beauty of the area beyond the beach. When we mentioned our concerns about the seaweed, they offered us a seamless room change to a stunning jungle-view suite - and it was absolutely perfect. Peaceful, lush, and full of charm - waking up surrounded by nature was something truly special. Everything about La Valise feels exclusive, intimate, and thoughtful - from the architecture and design to the incredibly personalized service. It felt like a dream, and we're so grateful to have spent such a meaningful time there. Thank you from the bottom of our hearts to the entire team at La Valise for making our honeymoon unforgettable. We'll definitely be back!"

"A Truly Special Stay We absolutely loved the atmosphere at La Valise's hotel in Tulum. The staff is an exceptional group of people who go above and beyond to ensure your stay is comfortable and welcoming. Having breakfast in front of the ocean was a real treat, especially with Anna, Carlos, Alberto among many other wonderful team members. Also our late afternoon drinks , meals, dessert and some morning coffee with Thomas with who we shared good laughter. The restaurant "NU" across the street, where we had dinner, was an incredible experience and highly recommended. The service was exceptional; from the Hostess, to Noe at the Bar who is a true master of his craft and of course the food was absolutely delicious. Our room was beautiful and felt very special-perfect for a romantic and intimate getaway. Everything smell so good and was so well taking care of, everyday. The entire environment exudes warmth and charm. The food was delicious, and the location was fantastic. The beach beds were lovely, offering a perfect spot to relax. If I could make one suggestion, it would be to add some kind of sitting chairs with backs or bean bags on the beach to make sitting and reading more comfortable and relaxing. Everyone at the concierge team was so kind, professional, and eager to assist, making our stay even more enjoyable. We can't thank each one of them enough for making us feel so welcome; Alan, Angela, Elias, Jorge & Selzin, thank you, YOU ARE all so special. There is so many other people that we cannot name as we did not have the chance to introduce ourselves, but thank you to everyone who work so hard to keep the rooms, the grounds so immaculate everyday, to all of those who prepares all the delicious meals that we enjoyed everyday. And a Special thank you to Iker, the House Manager who leads this amazing group of people with so much grace and professionalism and ensure that all is to your liking. We highly recommend this hotel for anyone looking for a memorable and special experience in Tulum! La Valise is beautiful, relaxing and care by a group and genuine human! We will definitely be back."

"Hands down, La Valise is just one of my favorite places in the world, and my partner and I travelled to many. We came here already 2 years ago and just love it everytime. The setting right on the beach is just phenomenal. Even though Tululm has become pretty crowded, you don't sense it here. It rather feels like you're in your little private oasis. The hotel itself is super special: the part on the beach feels like someones private house with an open living room to the ocean and the new part in the jungle is very well thought out and has a special vibe. They improved the breakfast a lot compared to two years ago, now they offer a wide range of healthy options and super nice smoothies. And the best part: The people!! The staff are so incredibly attentive, supportive, personal and care a lot for you. And we always meet incredible people there. So yah, after two times I know it's not been the last time we've been to La Valise. It has a truly special place in our heart."

"Romantic and secluded! Our stay was wonderful. It was very romantic and secluded, we did go during "off season" in October. The staff was great, always helpful in answering questions. The included breakfast had a great list of options and the food was all provided by Nu across the street. Private beach, quiet. Perfect location for walking around to eat/drink. Would definitely stay here again."

"Booked the suite with rolling bed. Issues: stained robes, slow replacement, A/C not working initially, communication issues with staff, and missing welcome wine promised via Expedia booking. Loved the ambiance, left disappointed due to missed expectations given reputation and rate. We were very much looking forward to our stay at your beautiful property, and while we truly appreciated the unique design and overall atmosphere, I wanted to share a few disappointments that impacted our experience. We had booked the suite with the rolling bed, and checked in around 4:00-4:30 PM, hoping to unwind and take a few photos before our 7:30 PM dinner reservation. Unfortunately, several issues took up most of that limited window: When I reached for the robes, both had noticeable yellow stains. I texted the staff for replacements, and also reported that the A/C remote wasn't working-important since the doors cannot be opened with the A/C on. It took nearly an hour to receive the new robes and for someone to look into the A/C issue. While I understand things can take time, the service felt very slow, especially during a time-sensitive part of our stay. ... our booking on Expedia mentioned a complimentary bottle of wine in the suite, which we never received-something I had been looking forward to after the delays ... I left feeling disappointed that we weren't able to take the photos I envisioned, especially given the reputation and rate of the property. We were very much looking forward to our stay at your beautiful property, and while we truly appreciated the unique design and overall atmosphere, I wanted to share a few disappointments that impacted our experience. We had booked the suite with the rolling bed, and checked in around 4:00-4:30 PM, hoping to unwind and take a few photos before our 7:30 PM dinner reservation. Unfortunately, several issues took up most of that limited window. Dear La Valise Team, We were very much looking forward to our stay at your beautiful property, and while we truly appreciated the unique design and overall atmosphere, I wanted to share a few disappointments that impacted our experience. We had booked the suite with the rolling bed, and checked in around 4:00-4:30 PM, hoping to unwind and take a few photos before our 7:30 PM dinner reservation. Unfortunately, several issues took up most of that limited window: When I reached for the robes, both had noticeable yellow stains. I texted the staff for replacements, and also reported that the A/C remote wasn't working-important since the doors cannot be opened with the A/C on. It took nearly an hour to receive the new robes and for someone to look into the A/C issue. While I understand things can take time, the service felt very slow, especially during a time-sensitive part of our stay. Additionally, while I was getting ready, the staff troubleshooting the A/C appeared to be having a serious conversation about The A/C, which made the situation feel uncomfortable. Lastly, our booking on Expedia mentioned a complimentary bottle of wine in the suite, which we never received-something I had been looking forward to after the delays. While we truly loved the ambiance and would have enjoyed staying longer, I left feeling disappointed that we weren't able to take the photos I envisioned, especially given the reputation and rate of the property. Thank you for taking the time to read"

"We stayed in La Zebra in mid January for 4 nights. I wished I booked longer. It is located on georgous Tulum beach with white sands and Palm trees. The beach club and food is really good. The ambiance is really nice. Our room was located on the beach with a plunge pool, which was heated whenever we asked for it. The room was very spacious with a nice decoration, exclusive Mexican atmosphere. The room is cleaned everyday. We found hot ginger tea and chocolates every night when we arrived in our room. You have everything ready in the room, from umbrellas to yoga mats, brewed Mexican coffee. Front desk team, Lucy, Ricardo, Estaban were great. Our special thanks to Juan Carlos, he helped us in everthing we asked for, from restaurant recommendations to private excursions. I would definetely recommend La Zebra to anyone travelling to Tulum. Come with or without children. Tulum Tips: The parties in Tulum begin with brunch, continues with sunset, dinner and night. Entertainment anytime of the day:))) Everything is perfect. You can put slippers in the room."

"La Valise Tulum was perfect for our honeymoon. Very romantic setting with private cabanas on the beach. The sunset views are incredible. Service was top-notch - they really go above and beyond. Would definitely return!"

"Absolutely loved La Valise Tulum! The vibe is relaxed and bohemian. Perfect if you're looking to unwind and disconnect. The wellness activities (yoga, meditation) were amazing. Food options were great with lots of fresh, local ingredients."

"Truly eco-conscious resort. They use renewable energy, support local communities, and have eliminated plastic. Impressive!"

"Romantic atmosphere perfect for couples. Sunset dinners on the beach, couples spa treatments, and private cabanas. Magical."