La Zebra, Tulum: Where Couples Remember How to Be Together

"From the moment I arrived at Lula by Le Zebra, I knew I was stepping into something extraordinary. The property itself feels like a modern magical treehouse, it's earthy, intentional, and deeply connected to the land. The grounds are lush and built around the trees rather than cutting them down, with thoughtful touches everywhere: foot rinses at every entrance, outdoor shower by the beach, and a rooftop above the spa and shala where the sunrises feel sacred. My oceanside room was spacious and cool with full air conditioning, a comfortable bed, luxurious pillows, and a daybed for lounging. The hammock chair on the balcony became one of my favorite spots to just sway and listen to the sea. Turndown service with tea and cookies each night was the perfect little ritual of comfort. The Staff & Service: The service at Lula is impeccable, warm, and heartfelt. Every interaction was infused with kindness. Housekeeping was consistent and always thoughtful, Rosa and Theresa especially stood out. One morning I realized I'd left behind my bathing suit cover-up and the team had already found it for me before I even asked. The staff truly care about your stay and go above and beyond in ways both big and small. The Food Was A Culinary Journey at La Zebra!!! Because I was there during low season, La Zebra's kitchen prepared meals for both properties, Lula and La Zebra. What an absolute blessing! The food was, without exaggeration, some of the best I've had in my life. Chef Raziel, with the brilliant team (Gabriel, Juan Pablo, and Daniel) alongside the attentive servers (Christian, Adolfo, Manuel, Leo, Damian), created meals that felt like love stories on a plate. Every dish was intentional and allowed the ingredients to shine. Over the course of the retreat, I enjoyed a journey through cuisines: Whole grilled fish that felt like a feast from the sea itself, Fresh ceviche served in coconuts, both vibrant and tender, Sashimi that melted on the tongue, Grilled chicken cooked to juicy perfection, Crisp cucumber salads, colorful fruits, velvety hummus, and more. Each meal arrived with 2-3 appetizers, 2 mains, and a dessert. The abundance was stunning and the freshness unmatched. They even used copal smoke and fans during meals to ease the mosquitoes, such a thoughtful detail. Truly, this team and their food were a highlight of the entire retreat. The Retreat & Wellness Experience: I came to Lula for a women's wellness retreat curated by Chara, with movement offerings guided by Ricardo, Chara and others. Together they held a beautiful container that balanced structure with spaciousness. Each ceremony, from the cenote to cacao to temazcal to the floating at Sian Ka'an revealed new layers of healing and wonder. Chara's gift is her devotion to women's wellness and soul nourishment. She carefully created experiences that helped us push our edges while also allowing room to rest, to choose, to simply be. Ricardo's gentle masculine presence grounded our group, especially in the movement classes, adding balance and steadiness. I felt both supported and free throughout my stay. Final Reflection: Lula by Le Zebra is not just a hotel. It is an oasis. A place where luxury and intention meet. A space where you feel both cared for and at ease. If you are considering a stay here, do it. Lula is magical. I will absolutely be back. Insider tip: Bring mosquito repellent. Also, there are certain times of year where the seaweed is horrible and this time was one of them."

"My husband and I came to La Zebra for four nights after spending four nights at a sister property, Mezzanine. We had the most amazing room (Room 1) which had a private plunge pool off to the side and was as close to the beach as you can get. Some of the pictures will be from our patio. It was gorgeous! The room was clean, service was impeccable, and I appreciate that even though it was slow season, they still provided turndown service. The hot tea and biscuits were a treat every night! One thing I will note about our room-the windows to the sides of the sliding doors that face the ocean are not solid-they are like glass blinds-so you will hear the waves at night. That could be something you love or not love as much-just a note as you decide what kind of room you want! 😊 The food was delicious-do NOT miss out on the lunch soup or the chocolate lava cake dessert. It was nice to have access to the sister property, Lula, and their "jungle gym" to workout. However, we were expecting to have the option of going between the two hotels and having different experiences, and we got there right as they were merging the two hotels under the same umbrella. So, while the Lula menu was available by request, it was a bit awkward and not what we expected-so just know this coming in! 👍🏻 Not sure if the full menus will be available again in the future. Also, if you do come during slow season, expect some things not to be offered-we were REALLY looking forward to (and had saved our pesos up for) the all you can eat taco night with wrestling and live music and then the rooftop dinner on Friday night at Lula...however because slow season had just started, neither of those things were offered. we ended up just having normal dinner, and it was delicious. Overall, we really enjoyed our stay and would come back in an absolute heartbeat! The views, food, and people are really what make this place special. A few of the people I would like to recognize-Arturo!!! He was honestly what made our stay so amazing. He was kind, looked out for us and our room, and provided service above and beyond expectations. Lucy at the front desk always had a smile and was so kind as well. Her sweet nature just radiated. Both Abraham and Valente were wonderful waiters. Abraham truly also went above and beyond as a waiter. Rose was a sweet housekeeper as well! Thank you for a wonderful vacation-we hope to be back! Insider tip: Taxis can be expensive, but the GoMart and the pharmacia are both a quick 5-7 minute walk away with small essentials you might need."

"Location & Nearby Activities: - Only 5-10 minutes away from the best restaurants and some boutiques where you can find unique Tulum style fashion items! - There is also a street food area right across the hotel with various delicious alternatives (burgers, tacos, chicken wings, sandwiches, sushi, pizza, crepes) with a nice bar in the middle. It's affordable and delicious! We also came across a couple of musicians playing live mexican music which was an amazing experience! - While being close to all attractions it is far away enough from the northern part where it gets really loud and noisy at night. The only sound we heard at La Zebra was the sound of the waves! Wellness/Spa/Massage: - Their sister hotel next door offers yoga sessions and exercise sessions (eg Jungle Gym) in the mornings and afternoons at the beach where you enjoy the view and sound of the waves. You can easily book from their website or ask the front desk to set it up for you. - In Tulum, I wouldn't expect a lot from Massage services in general - it's not Thailand! But the deep tissue massage I got at Lula was really good (masseuse's name: Vicky). Service: - Front Desk: Front desk was very helpful and easy to reach via whatsapp. Ricardo arranged our transfers and a private tour for us including guided visit to Coba ruins, 2 cenotes and lunch with a Mayan family. It is perfect if you have kids. The tour takes only about 5 hours and you get to learn a lot, experience a lot, see a lot and when you are back - you still have a few good hours to spend at the beach! The places Esteban recommended in downtown Tulum were all amazing! Both Ricardo and Esteban helped us with all our bookings. - They bring coffee in the mornings and herbal tea in the afternoons to your room. Which allows you to have your morning coffee with the ocean view in the morning and relax before dinner. The local chocolates they offer with the tea was delicious that I bought a few bars to take home! - Beach: The service at the beach was a bit slow but compared to Tulum standards it was acceptable. The staff are very friendly. Food and Drinks: - Good variety of food available including healthy options and kids friendly options. - You can enjoy local or national beer, various cocktails made with tequila and mezcal or have classic cocktails. - They have Taco Thursdays and Street Food Sundays where you get to taste different local food and enjoy live music performance & shows. I highly recommend to try at least one of these during your stay! Rooms: - we stayed at a beach front room with plunge pool. As soon as you step outside the room you are at the beach. You can see the ocean from your bed. We enjoyed the warm plunge pool in the afternoons. - The rooms are very spacious and clean. They are surprisingly good at keeping it so clean despite all the sand going around! - Plenty of space for your clothes and empty suitcases."

"We stayed in La Zebra in mid January for 4 nights. I wished I booked longer. It is located on georgous Tulum beach with white sands and Palm trees. The beach club and food is really good. The ambiance is really nice. Our room was located on the beach with a plunge pool, which was heated whenever we asked for it. The room was very spacious with a nice decoration, exclusive Mexican atmosphere. The room is cleaned everyday. We found hot ginger tea and chocolates every night when we arrived in our room. You have everything ready in the room, from umbrellas to yoga mats, brewed Mexican coffee. Front desk team, Lucy, Ricardo, Estaban were great. Our special thanks to Juan Carlos, he helped us in everthing we asked for, from restaurant recommendations to private excursions. I would definetely recommend La Zebra to anyone travelling to Tulum. Come with or without children. Tulum Tips: The parties in Tulum begin with brunch, continues with sunset, dinner and night. Entertainment anytime of the day:))) Everything is perfect. You can put slippers in the room."

"My partner and I looked at SO many options before booking La Zebra. We wanted to experience Tulum in a relaxed way. After reading reviews (like this one, I hope!), we landed on La Zebra thanks to its humble, family-friendly, safe, and gorgeous location. A week or two before our stay, the concierge WhatsApped asking if we had any questions, needed transportation, or wanted help booking activities/restaurants. This was incredibly helpful and made us feel so welcome. Arriving at La Zebra is like a dream. The staff immediately welcomes you with complimentary drinks and gives you a quick tour of the grounds. Our room was SPOTLESS, big, and gorgeous for the two of us. The bed was very comfortable, the AC worked like a charm and the shower, well, I'll let you see for yourself. My partner was on the fence about getting the plunge pool LOL we used it every single day, multiple times a day. The staff maintained the water, foot bath, and area around the pool. This is your sign: get the plunge pool. Each room opens to the direction of the ocean, with a few overlooking the ocean. We didn't get a room with a view, but in fact, we liked it better because it offered us the privacy we wanted. All plunge pool rooms are on the ground floor-- it's like walking out into paradise. The staff is incredible, warm, hardworking, and so friendly-- the waiters, cabana crew, front desk, room service, and everyone in between. The food is SO FRESH, local, and made with love. Will return soon <3"

"This property is located in the sweet spot on the main strip in Tulum where it is quiet enough on the beach side that you don't hear too much loud noises yet it is walkable to all the main attractions, restaurants, and shopping. The staff was very accommodating and it is simply just a haven tucked in Tulum. We did the complimentary Mezcal tasting by the beachfront. Our room was amazing...a stone throw to the beach which also came with a private cabana that we can use any time during our stay. Overall this hotel is great for relaxing and enjoying the ocean view. 5 STARS!"

"The hotel staff, location, quality of food, decor, and peaceful beach vibe are all exceptional! The beach staff and especially Marco bring strong skills to make sure you enjoy the day and are never without a cold drink or delicious food while chilling directly in front of beautiful blue water and sugar sand beach. The room air conditioner works very well and the housekeeping staff are discrete yet keep attention to detail to ensure you are comfortable in your room. The front desk staff are very capable and are ready to help with any question or issue that might arrive. Private hotel parking is available and is located directly across the street. Great place for a Tulum vacation for couples or families without the loud obnoxious party scene!"

"Absolutely loved La Zebra Tulum! The vibe is relaxed and bohemian. Perfect if you're looking to unwind and disconnect. The wellness activities (yoga, meditation) were amazing. Food options were great with lots of fresh, local ingredients."

"La Zebra Tulum was perfect for our honeymoon. Very romantic setting with private cabanas on the beach. The sunset views are incredible. Service was top-notch - they really go above and beyond. Would definitely return!"

"Fantastic hotel! Beautiful property right on the beach. Staff is warm and welcoming. Rooms are comfortable with nice amenities. The restaurant serves great food. We'll be back!"

"Loved everything about this hotel. Location is unbeatable, service is top notch, and the beach is incredible. The rooms are spacious and well-designed. Highly recommend."